Privacy Policy

Last updated: 25 August 2026

Leisure Scapes respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us about our landscaping services.

Leisure Scapes operates in Auckland, New Zealand, providing landscape design, construction, outdoor living, planting, irrigation, and landscape maintenance services.

By using our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Information about your landscaping project or requirements
  • Information you provide when requesting a consultation or contacting us
  • Any other information you voluntarily provide to us

We generally collect personal information directly from you. Where information is collected from another source, we will handle it in accordance with applicable New Zealand privacy requirements.

2. How We Collect Your Information

We may collect personal information when you:

  • Submit an enquiry or consultation request
  • Contact us by phone or email
  • Communicate with us about a landscaping project
  • Browse or interact with our website
  • Otherwise voluntarily provide information to us

We generally collect personal information directly from you. Where information is collected from another source, we will handle it in accordance with applicable New Zealand privacy requirements.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries and requests
  • Arrange consultations
  • Discuss your landscaping requirements
  • Provide information about our services
  • Prepare estimates, proposals, or other project-related information
  • Communicate with you about your project
  • Improve our website, services, and customer experience
  • Understand how visitors use our website
  • Maintain website security and functionality
  • Meet our legal and regulatory obligations

We will only use your personal information for purposes that are connected to why it was collected, unless otherwise permitted or required by law.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information with trusted service providers where this is reasonably necessary to operate our business or provide our services. These may include website, hosting, analytics, communications, technology, or other service providers.

We may also disclose information where required or authorised by law, or where necessary to protect our legal rights, property, or safety.

Where third-party services are used to process personal information, we take reasonable steps to ensure that the information is handled appropriately.

5. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.

Personal information may be stored electronically using third-party systems or service providers. Where information is stored or processed outside New Zealand, we will take reasonable steps to ensure that applicable privacy requirements are met.

No method of electronic transmission or storage can be guaranteed to be completely secure. However, we take reasonable measures to protect the information we hold.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, or meet legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website, and improve the website experience.

Cookies are small text files stored on your device when you visit a website.

We may use different types of cookies, including:

Essential Cookies

These cookies may be necessary for certain website functions and help the website operate correctly.

Analytics Cookies

Analytics technologies may collect information about how visitors use our website, such as pages visited, approximate location, browser type, device type, and interactions with the website.

We may use this information to understand website traffic and improve our website and services.

Third-Party Cookies

Some features on our website may be provided by third parties and may use their own cookies or similar technologies. For example, our website currently includes Google services such as Google Maps and Google Tag Manager.

Third-party providers may process information in accordance with their own privacy policies.

We do not use cookies to intentionally collect sensitive personal information through our website.

Managing Cookies

Most web browsers allow you to control, block, or delete cookies through their settings. Disabling certain cookies may affect how some website features function.

You can find more information about managing cookies through your browser's settings or help documentation.

8. Google Services

Our website may use Google services to support website functionality, analytics, mapping, or other features.

For example, Google Maps may be used to display our business location, while Google Tag Manager may be used to manage website tags and tracking technologies.

Your use of these services may involve the collection or processing of information by Google. Google may process information in accordance with its own privacy policies and terms.

9. Your Privacy Rights

Under the New Zealand Privacy Act 2020, you generally have the right to:

  • Request access to personal information we hold about you
  • Request correction of personal information that is inaccurate or incomplete
  • Ask questions about how we collect, use, or disclose your personal information
  • Raise concerns about how we have handled your personal information

We may need to verify your identity before providing access to or making changes to your personal information.

10. Privacy Concerns and Complaints

If you have a question, concern, or complaint about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

Leisure Scapes
15 Springtide Place
Red Beach, Auckland 0932
New Zealand

Email: hello@leisurescapes.co.nz
Phone: +64 21 966 371

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner in New Zealand.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or legal requirements.

The latest version will always be published on this page, with the updated date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Leisure Scapes
15 Springtide Place, Red Beach, Auckland 0932

Email: hello@leisurescapes.co.nz
Phone: +64 21 966 371